Dry-More (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dry-more.co.za (the “Site”), make a purchase, or interact with us. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

1. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data:
Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register for an account, place an order, or when you choose to participate in various activities related to the Site (such as online chat, contact forms, or testimonials).

Derivative Data:
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data:
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor (e.g., PayFast, Stripe), and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Data from Social Networks:
User information from social networking sites, such as [Facebook, Instagram], if you connect to our Site through a social network.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Process your orders and manage your account.

• Deliver the products and services you have purchased.

• Communicate with you about your orders, products, services, and promotional offers.

• Improve our website, products, and services.

• Administer contests, promotions, and surveys.

• Send you marketing and promotional communications (if you have opted in).

• Request feedback and contact you about your use of the Site.

• Resolve disputes and troubleshoot problems.

• Respond to product and customer service requests.

• Monitor and analyze usage and trends to improve your experience with the Site.

• Prevent fraudulent transactions and monitor against theft.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers:
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications:
With your consent, we may share your information with third parties for marketing purposes, as permitted by law.

Business Partners:
We may share your information with our business partners to offer you certain products, services or promotions.

Other Third Parties:
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

Sale or Bankruptcy:
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor the commitments we made in this Privacy Policy.

4. Tracking Technologies

Cookies and Web Beacons:
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Your Privacy Rights (South Africa)

Under the Protection of Personal Information Act (POPIA) in South Africa, you have certain rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.

• Right to Correction/Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

• Right to Deletion/Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.

• Right to Object: You have the right to object to the processing of your personal information under certain conditions.

• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.

• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another responsible party.

• Right to Complain: You have the right to lodge a complaint with the Information Regulator of South Africa if you believe your rights under POPIA have been infringed.

To exercise any of these rights, please contact us using the details below.

8. Opting Out of Marketing Communications

You can unsubscribe from our marketing email list at any time by clicking on the “unsubscribe” link in the emails we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you regarding service-related issues, such as order confirmations, shipping notifications, or other non-marketing purposes.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Dry-More
9 Swartdam Rd
Hermanus, 7200
South Africa
Phone: +27 71 412 1412
Email: patrick@dry-more.co.za
Email: admin@dry-more.co.za